Workshops

Please click on the links below to learn more:

Workshop A: How To Create Dynamic Teams To Drive E-Success Through Changing Times
Workshop B: How To Deliver Complex Projects With A Whole Of Government Approach: Lessons Learnt And Moving Forward
Workshop C: Building And Managing Better Intranet Services With Innovation: Using Blogs, Wikis, Rss Feed Inside Your Department Or Agency
Workshop D: Standardising Your Data To Establish A New Format Of File Use And Storage To Improve And Maximise Your E-Services

Mid Conference Workshops:15 June 2009

5pm - 8pmWorkshop A: How To Create Dynamic Teams To Drive E-Success Through Changing Times

Rationale:

As your users place increasing demands on the services you provide, development of new, more efficient services is a necessity. Before you know how to streamline services, the team you assemble need to identify what the core issue is and then collaborate on solutions to mitigate the issue. With each team member owning every decision the chance of the project running on time and to budget greatly increases.

Agenda:

5.00 Commence Workshop and Introduction
5.30 Gaining Team-Wide Ownership
6.00 Stakeholder Assessment: Why their Agenda Differs from yours
6.30 Evening Break
7.00 Project Delivery
8.00 Conclusion of Workshop

Delegates will learn how to:

Enhance the chance of your project being a success: Gaining team-wide ownership
Understand the core functionality required to better service your stakeholders: What do they really want?
Deliver the project on time and to budget: Identifying avenues to cut the red tape to move the project forward

Facilitator:

Yvette Carlsson
e-Business Manager
DEPARTMENT OF TRANSPORT, ENERGY AND INFRASTRUCTURE, SA

Yvette holds a Bachelor of Business (Management Information Systems) degree from the University of South Australia and has worked in the e-commerce and e-business field within the South Australian Government since 1999. The majority of her eBusiness experience has come from building the capabilities within the South Australian whole of government payment gateway system – Bizgate. Bizgate provides transaction processing services to both South Australian agencies as well as local government councils. Yvette has also worked closely with all levels of government and managed South Australian VANguard pilot in conjunction with the Commonwealth Government. Yvette has extensive stakeholder management experience and currently is involved in coordinating new business cases for new initiatives and investigating new technologies that may be able to further streamline South Australian Government e-services.

16 June 2009

5pm - 8pmWorkshop B: How To Deliver Complex Projects With A Whole Of Government Approach: Lessons Learnt And Moving Forward

Rationale:

The roll-out of larger e-projects is a complex job that involves a string of well processed decisions to be made by a number of key stakeholders. Understanding each stakeholder’s decision process will ultimately affect the dynamics of your team. Gaining ownership of the whole projects from all involved in the project across multiple levels of government is essential.

Agenda:

5.00 Commence Workshop and Introduction
5.30 Understanding your Project team Across all Levels of Government
6.00 Ingredients for Project Success
6.30 Evening Break
7.00 Avoiding Issues with the Framework
7.30 Building and Implementing your Project
8.00 Conclusion of Workshop

Attend this workshop to:

Understand the complexities faced by each stakeholder: Gaining buy-in for a multilevel government approach
Outline the essential ingredients of a successful project: Driving the policy through to an operation
Mitigate potential issues when first creating your projects framework: Build and implement the project to better service your primary target

Facilitator:

Ann Bray
General Manager A/g – Business Registration and Licensing, Industry and Small Business Policy
DEPARTMENT OF INNOVATION, INDUSTRY SCIENCE AND RESEARCH

Ann Bray has been responsible for leading the Australian Business Number/Business Name Registration project team. Ann has five years experience in the Australian Government and a large wealth of experience in the private sector as a senior manager at The Uncle Toby’s Company and as director of her own businesses.

Post Conference Workshops: 17 June 2009

9pm - 12pmWorkshop C: Building And Managing Better Intranet Services With Innovation: Using Blogs, Wikis, Rss Feed Inside Your Department Or Agency

Rationale:

Many Government agencies would like to move into the use of social media and contemporary web technologies that involve user-generated-content but have structural and cultural difficulties with moderation of public contributions, privacy, security and policy issues, along with technological issues.

Reserve your place at this workshop and:

Understand the structural and cultural difficulties that you may face when implementing new technologies within your core business
Maximise your proficiency in the use of blogs for staff to manage committees: The internal use of Wikis for project documentation, and other innovative technologies
Improve your internal communications and processes using online survey technologies including project to-do listing, tasking and discussion forums and other ways of using contemporary web services in a lower risk environment

Agenda:

9.00 Commence Workshop and Introduction
9.30 Discussing the Cultural Difficulties that are Faced Within Government When ‘Change’ is Mentioned
10.00 Understanding How Different Technologies can be Used to Increase Functionality and Userbilty of Your Service
10.30 Morning Tea
11.00 Identifying Ways to Improve Your Internal Communication Strategies
12:00 Conclusion of Workshop

Facilitator:

Lyndon Sharp
Manager Information Services
BOARD OF STUDIES NSW

Lyndon Sharp is a specialist in delivery of educational information and online assessment resources and is responsible for the development and maintenance of a range of websites and web applications for government, office intranet applications and produces multimedia CD-ROMs and on-paper publications that have won a range of awards. He has a teaching and design background, and has strong interests in open source, user focused web interface design, Search Engine Optimisation and website traffic analysis. He has been developing and managing websites since 1994.

1pm - 4pmWorkshop D: Standardising Your Data To Establish A New Format Of File Use And Storage To Improve And Maximise Your E-Services

Rationale:

As Federal, State and Local government place increasing responsibility on their IT systems, to deliver better services to their primary markets, the way the data is standardised for use and storage is essential for that data to be used at its premium capacity.

Delegates will learn:

How to adopt standards and how to integrate them into either policy or practices
What type of standards have been used throughout health care: What has worked and what hasn’t
The different approaches that can be taken to standardisation: Learn how to Get value from your standards: Understand the different approaches that can be taken to access and use standards
How to influence standard development: How to manage change by using a ‘strategic pathway’: How to that manage the change more efficiently with the use of standards

Facilitator:

Heather Grain
Chair
STANDARDS AUSTRALIA IT14 HEALTH INFORMATICS COMMITTEE

Heather is a senior health informatician with more than 30 years experience, having designed and implemented systems for national infrastructure in Australia and overseas, hospitals, community health, district nursing and general practice and she is an active health consumer representative. She is active in national and international strategic development of Electronic Health Records having sat on many national data and information related committees. Heather Chairs Standards Australia’s Health Informatics Committee and international working groups at ISO and HL7 (Health messaging standards).

"While contact with government in person is declining the proportion of people who say they do so because they have no other alternative is increasing." 2008 E-Government Survey

[ Register Now] · [ Next: Prices & Discounts ]